XX accepts users who are at least 18 years old. We welcome customers from all over the world. However, a number of regions and nations have not stipulated the lawfulness of online lottery up until now while some other regions and nations treat online lottery as an unlawful conduct. Those who reside in AA and BB are not permitted to register, bet or trade in XX. We have no intention to invite those who reside in the aforesaid nations to sign up for an account and to use the Service platform under any circumstance. Users are advised to find out if online lottery is lawful in their region and/or nation and shall be solely responsible for their conducts. Those members who use the Services are required to abide by all applicable local laws and ordinance. XX shall be held harmless by all members in the event any member involves in the unlawful use of the Services.
Question 1: How do I join XX?
Answer: Step 1: at XX Home Page, click【Join now】in the upper right corner. Step 2: read the user agreement and click I AGREE. Step 3: choose one of the account numbers that are randomly generated by the system; fill in the form and click SEND. You will obtain your membership instantly. Make sure you remember your account number and password.
Question 2: (1). How do I change my member data? (2). Why do I have to designate a bank account number?
1. After you enter your member account number and password, you can click 【Change data】in the Member Area that is located in the upper right corner of the web page. Enter your《award password》and modify your data. Click 【Confirm the change】after you change your data.
2. For the safety of your award, we ask you to designate a bank account number. Your award will be deposited in your designated bank account only.
Question 3: If I have other questions about your website and your services, how do I raise my questions to you?
Answer: Please click【Customer service】. Our customer service representatives stand ready to assist you 24 hours a day, all year around, in every way possible such as online text service, telephone voice service, mobile APP customer service, and computer software customer service. In addition, you can proceed to Member Area and leave a message. You will find a reply in your【Personal message】as soon as your message is received and read.
Question 4: What should I do if my account number is blocked when I forget my account number or password and I enter wrong password several times?
Answer: If you encounter this problems, please click【Customer service】. Our customer service representatives will check your identity with you. If your identity is confirmed, they will solve your problem instantly.